FAQ

Help Centre

Frequently Asked Questions

What is Coola?

What makes your suncare so unique?

Where are your products made?

What is SPF?

What is the difference between UVB and UVA rays?

What is the difference between Mineral and Classic Sunscreens?

Where is the expiration date? Can I use my products after?

How often should I reapply my sunscreen?

How much sunscreen should I use?

Can I use body products on my face and vice versa?

Can I use your products while pregnant?

Are your sunscreens safe for kids?

Can I use sunscreen on or around my lips?

Are your sunsceens safe to use around my eyes?

Will your mineral products turn me white?

Does your classic sunscreen contain chemicals?

Why does an organic company make a sunscreen with chemicals?

How are your non-mineral sunscreens organic if they use chemicals?

Aren't sunscreen sprays unhealthy and dangerous? Are your sprays aerosol?

Are your products water resistant?

Are your products gluten-free?

Are your products vegan?

Are your products reef-friendly?

Why do you have different suncare collections?

What makes your Mineral SPFs different from others?

Is Coola cruelty-free?

How do I sign up for Coola Rewards?

How do I earn points?

Do your products contain parabens or PABA?

Do your products contain parabens, phthalates, oxybenzone, etc?

What is your returns policy?